Access to this site is subject to the following terms and conditions. By accessing the site on the first occasion you agree to be bound by these terms and conditions. If you do not agree to these terms, please cease using the site immediately.

COPYRIGHT AND OWNERSHIP
Copyright © Flowgroup Plc 2008 or its licensors. All rights reserved. You are permitted to browse this site and to download, print and/or distribute extracts of the site for non-commercial personal use only. Any other use is strictly prohibited. No reproduction, copy or extract of this site may be incorporated in any other document, publication, web site or other form of media, or be used in any way for commercial gain. The content of this site is owned by Flowgroup Plc and its licensors.

CONTENT
THIS WEBSITE AND ITS CONTENTS ARE PROVIDED WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FLOWGROUP PLC DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING BY WAY OF EXAMPLE BUT NOT LIMITATION, AS TO FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS. IN ADDITION, FLOWGROUP PLC DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION AND/OR FACILITIES ACCESSIBLE VIA THIS WEBSITE ARE ACCURATE, COMPLETE OR CURRENT, OR THAT THIS WEBSITE WILL BE FREE OF DEFECTS, INCLUDING, BUT NOT LIMITED TO, VIRUSES OR OTHER HARMFUL ELEMENTS. THE USER OF THIS WEBSITE ASSUMES ALL COSTS ARISING AS A RESULT OF THE USE OF THIS WEBSITE.

INFORMATION ONLY
The information contained in the website is not, and should not be construed as, an offer to sell or invitation to buy, or the solicitation of any offer to buy shares in Flowgroup Plc or any investments, securities or other products. The information provided should not be relied upon in connection with any investment decision and is not intended to provide investment or any other advice to you. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.

LINKING
You may not link to pages in this site, other than the home page, without our express permission. This site may contain links to the sites of other companies or organisations. These links do not in any way represent any association or recommendation of these third parties. Neither Flowgroup Plc, nor its officers or employees shall have any liability whatsoever for the information contained within such sites.

LEGAL JURISDICTION
These terms are governed by the laws of England and Wales and any dispute in connection with these terms shall be subject to the exclusive jurisdiction of the English Courts.

This privacy policy sets out how Flowgroup Plc uses and protects any information that you give Flowgroup plc when you use this website. Flowgroup Plc is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Flowgroup Plc may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd March 2009.

WHAT WE COLLECT
We may collect the following information:
• Name and job title;
• Contact information including email address;
• Demographic information such as postcode, preferences and interests;
• Other information relevant to customer surveys and/or offers.

WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping;
• We may use the information to improve our products and services;
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail;
• We may use the information to customise the website according to your interests.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@flowgroup.uk.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Flowgroup Plc, Unit 1, Capenhurst Technology Park, Capenhurst, Cheshire CH1 6EH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.